0450 255 267

Support Coordination

Support that helps everything work together

Support Coordination can help you understand your NDIS plan, connect with the right services and make more confident decisions about what comes next.

What is Support Coordination?

Your plan, your choices

Support Coordination is about helping you understand the options available within your NDIS plan and connecting you with the people, services and opportunities that fit your needs.

It can also help when things change, when you need to find a new provider, or when different parts of your plan need to work together more smoothly.

Get started with us

Support can include

  • Understanding your NDIS plan and options
  • Connecting with suitable providers and services
  • Coordinating with other professionals
  • Preparing for plan reviews
  • Building confidence to manage more of your plan
  • Finding community, housing, education and other services

What this can look like

Clearer choices and better outcomes

Understand your plan

We can help break down your plan so you know what is funded, what options are available and where to start.

Explore your options

We can help you compare providers, services and other opportunities that may suit your needs and goals.

Make informed decisions

You stay in control of the decisions. Our role is to give you information, explain your options and help you move forward with confidence.

Connect the right people

We can help coordinate communication between providers, family members and other professionals involved in your life.

Build your confidence

Over time, Support Coordination can help you feel more comfortable making decisions, asking questions and managing more independently.

More than paperwork

Making the NDIS easier to navigate

There can be a lot to keep track of when you have different providers, appointments, goals and plan requirements all happening at once.

 

Support Coordination can help bring some structure to that.

 

We can help you understand what needs attention, work through issues as they come up and connect the different parts of your plan so things feel more manageable.

Talk to our team

Support that works with you

Help when things change

Your needs, providers and priorities may change over time, and your Support Coordination should be able to move with you.

 

Depending on your situation, we can help with:

  • Finding new providers
  • Preparing for plan reviews
  • Connecting with health, housing or education services
  • Resolving issues with existing arrangements
  • Understanding changes to your plan
  • Exploring community-based options
  • Building confidence with decision-making
  • Coordinating with other people involved in your care

The aim is to help you stay informed and make decisions that suit where you are now and where you want to go next.

Get more from your plan

What good coordination can change

When the right people and services are working together, your plan can become much easier to understand and use.

 

True Colours brings experience across case management, disability services, complex needs and life transitions, which means we understand how important it is to look at the full picture rather than just one part of your plan.

Talk to our team

What we can help with

Everyday help, your way

From home life to getting out in the community, our services are shaped around what you need, how you like things done and what you want to achieve.

0450 255 267

Shannah Miers

Support Coordinator

I’m here to help you understand your NDIS plan, connect with the right supports, and build the confidence to work toward your goals.

 

With experience across disability support, residential care, youth detention, and education, I tailor my approach to suit your needs and support you in a way that feels right for your life.

 

Services – Support Coordination

Understand your NDIS plan

Break down goals into clear steps

Build your capacity and confidence

 

Connecting You with Supports

Find providers that suit your needs

Coordinate services smoothly

Support informed decision-making

 

Advocacy & Guidance

Ensure your voice is heard

Prepare for reviews and meetings

Adjust supports as your needs change

Jaide Riley-Roberts

Business Development and Lead Support Coordination Manager

With extensive experience in the Community sector, I have held various positions, including, Support Coordination, Team Leader in the Child Safety area, roles in the Early Childhood sector. My diverse background has equipped me with a deep understanding of the unique challenges and needs within these areas. I bring with me a wealth of knowledge and a passion for making a positive impact in the lives of those I support.

 
My role at True Colours is to ensure that we develop and grow in line with our participants’ needs. It is my mission to make sure that this happens effectively and compassionately. I am proud to be part of an amazing team at True Colours, dedicated to providing exceptional support and care.

Tracey Carter

Director of Care Coordination

I bring with me a wealth of experience from my previous role as a Teacher in Special Education, where I dedicated myself to supporting the unique needs of young people.

 

I am proud to be part of the team at True Colours, an organisation that embodies values and principles I deeply resonate with. Transparency is a personal value I hold dear, and I strive to ensure it is reflected in all aspects of our service delivery.

 

At True Colours, we are committed to providing exceptional support and care, and I am dedicated to contributing to our mission of empowering and uplifting the individuals we serve.

Mike Willdigg

Director of Operations

With experience in leadership roles within the Disability and Child Protection sectors, I bring a comprehensive skill set and a deep commitment to our mission.

 

Throughout my career, I have achieved an elevated level of professional development in the community sector, continually striving to enhance the quality and effectiveness of the services we provide. My leadership is guided by the core values of integrity, empowerment, and diversity, which are fundamental to our work at True Colours.

 

My drive is to practice these values daily and to help develop True Colours as a professional and compassionate service provider. I am dedicated to ensuring that our organisation grows and evolves to meet the needs of our participants, fostering an environment of support and empowerment.